Frequently Asked Questions
About the Products
These products will be shipped to you from China and the price does not include shipping costs, which will be charged to the purchaser when the equipment is ready for shipping. You can find your own logistics company or use one of ours. (The shipping fee of our logistics to the US is $157.) Yes, both of these cooling products have been tested for a long time on miners and their stability is guaranteed.
The oil cooling devices are in use in at least 1500+ miners in China.
All devices have double waterproof insurance, and will automatically power off to protect the miner when water enters the case.
They are compatible with all Bitmain and Avalon miners, but Whatsminer's machines need to be customized due to their size. Please consult our customer service for further details.
If you need to order more than 10 units at one time please contact us first and we will give you a better price.
We are also looking for more partners, who would like to sell our products or provide us with cooling products with higher quality.
We do not accept refunds for no reason after use. Please contact our customer service first if you have any questions.
We will start processing your order at the moment we receive it. Normally most of the time we have it in stock and can ship it to you directly. If the product is out of stock, we may need 2-3 days to prepare it. And for sure we will let you know by email in advance.